Shipping Damage Claim

Report shipping damage to your TitanX order and we will work with XPO Logistics to resolve your claim quickly. Damage must be reported within 48 hours of delivery. See our Shipping Policy for details.

Customer Information

First name *

Last name *

Email *

Phone *

Company name

TitanX order number *

Shipment Details

Tracking number *

Delivery date *

Delivery address *

Damage Information

Product name *

Type of damage *

Detailed description of damage *

Was damage noted on the delivery receipt?

Packaging condition

Photos are required. After you submit this form, email clear photos of the damage, packaging and shipping labels to sales@titanxindustrial.com with your order number in the subject line.

Additional Information

Additional comments

I certify that the information provided is accurate and complete, and I understand TitanX will use it to file a claim with XPO Logistics on my behalf. *

Shipping Damage Claim

Customer Information

Shipment Details

Damage Information

Additional Information

Our Technology

Resources

Shopping Cart

Search our store

Shipping Damage Claim

Customer Information

Shipment Details

Damage Information

Additional Information

Our Technology

Resources

TitanX Updates

Confirm your age

Come back when you're older

Shopping Cart