TitanX 3-Year Limited Product Warranty
Ride-On and Walk-Behind Industrial Floor Scrubbers
Warranty Coverage
TitanX warrants that all TitanX ride-on and walk-behind floor scrubbers are free from defects in materials and workmanship under normal commercial use for a period of three (3) years from the original date of purchase.
This warranty applies only to the original purchaser and is non-transferable.
What Is Covered
During the warranty period, TitanX will, at its discretion, repair or replace any component found to be defective due to manufacturing faults, at no cost for parts.
Labor & Service
Warranty coverage includes replacement parts at no additional cost. At TitanX Industrial's discretion, an authorized service technician may be dispatched to your location, with eligible service costs covered by TitanX Industrial.
Covered Components
- Structural frame and chassis
- Drive motors and traction system
- Brush motor and scrub deck assembly
- Control panel and electrical wiring
- Solution and recovery tanks
- Factory-installed electronic components
Battery Warranty
- Batteries are covered for 12 months from the original purchase date
- Battery damage caused by improper charging, deep discharge, neglect, freezing or use of non-approved chargers is not covered
What Is Not Covered
This warranty does not cover:
Normal wear items, including:
- Brushes, pads, squeegee blades, hoses, filters and belts
Damage caused by:
- Misuse, abuse, negligence or improper operation
- Failure to perform routine maintenance
- Use of non-TitanX or non-approved replacement parts
- Unauthorized repairs or modifications
- Accidents, impact, water damage, fire or environmental conditions
Also excluded:
- Cosmetic damage that does not affect performance
- Freight damage not reported at the time of delivery
How to Submit a Warranty Claim
To submit a warranty claim, the customer must:
- Provide proof of purchase
- Provide the machine serial number
- Describe the issue and provide photos or videos if requested
- Contact TitanX Technical Support before performing any repairs
Unauthorized repairs may void the warranty. You can start a claim on our Request Service page.
Limitation of Liability
TitanX shall not be liable for:
- Loss of use
- Loss of profits
- Downtime
- Indirect, incidental or consequential damages
This warranty is the exclusive warranty provided by TitanX and replaces all other expressed or implied warranties, including merchantability or fitness for a particular purpose.
Governing Law
This warranty shall be governed and interpreted in accordance with the laws of the United States and the state in which the product was originally purchased.
Contact Information
TitanX Industrial
Warranty & Technical Support
Email: sales@titanxindustrial.com
Phone: (888) 488-7175
